Our Commitment to Responsible Gaming

At 7game6, we genuinely care about the well-being of every Filipino player on our platform. Gaming is meant to be an enjoyable form of entertainment — a way to unwind after a long day in Manila traffic, catch some excitement during a PBA game break, or simply have fun from the comfort of your home in Cebu, Davao, or Quezon City. But we also know that for some players, gambling can become more than just a pastime.

That's why responsible gaming is not just a checkbox for 7game6 — it's a core part of how we operate. We've built a comprehensive set of player protection tools, policies, and support systems to ensure that every player can make informed decisions about their gaming activity. Whether you're a casual player who enjoys a few rounds of slots on the weekend or a regular visitor to our live casino tables, the same protections apply to you.

7game6 operates under the regulatory framework of PAGCOR (Philippine Amusement and Gaming Corporation), which sets strict standards for responsible gaming practices among licensed online casino operators in the Philippines. We take these obligations seriously and go beyond the minimum requirements wherever possible.

Our Promise: 7game6 will never encourage players to chase losses, exceed their limits, or continue playing when they have indicated a desire to stop. Player well-being always comes before platform revenue.

Strict 21+ Age Policy

The minimum legal age for casino-style gambling in the Philippines is 21 years old, as prescribed under applicable PAGCOR regulations. 7game6 enforces this age restriction without exception. No player under the age of 21 is permitted to register, deposit, or participate in any real-money gaming activity on the platform.

During the registration process, all players are required to declare that they are at least 21 years of age. This declaration is followed by a mandatory Know Your Customer (KYC) verification process, during which players must submit a valid government-issued Philippine ID — such as a PhilSys National ID, passport, UMID, SSS card, or driver's license — to confirm their identity and age.

7game6 reserves the right to request additional age verification documents at any time, including before processing a withdrawal. Any account found to belong to a player under 21 will be immediately suspended, all funds will be forfeited in accordance with our Terms & Conditions, and the matter will be reported to PAGCOR as required by law.

Parents and Guardians: If you believe a minor in your household has accessed the 7game6 platform, please contact our support team immediately. We also recommend using parental control software to restrict access to online gambling sites on shared devices.

Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many players don't realize there's an issue until it has already impacted their finances, relationships, or mental health. 7game6 wants to help you recognize the warning signs early.

The following behaviors may indicate that gambling has moved beyond healthy entertainment and into problematic territory:

  • Spending more money on gambling than you can afford to lose, including using money set aside for rent, bills, or daily expenses like groceries
  • Chasing losses — continuing to play in an attempt to win back money you've already lost
  • Feeling restless, irritable, or anxious when you try to reduce or stop gambling
  • Lying to family members, friends, or colleagues about how much time or money you spend gambling
  • Neglecting work, school, family responsibilities, or personal health because of gambling
  • Borrowing money — from friends, family, or through loans — specifically to fund gambling activity
  • Using gambling as a way to escape stress, depression, anxiety, or other emotional difficulties
  • Repeatedly trying to cut back or stop gambling but being unable to do so

If you recognize any of these signs in yourself or someone you know, please don't wait. Use the self-exclusion tool in your 7game6 account or contact our support team right away. Early action makes a real difference.

Quick Self-Assessment

Not sure if your gaming habits are healthy? Take a moment to honestly reflect on the questions below. This is not a clinical diagnostic tool, but it can help you gauge whether your relationship with gambling deserves a closer look.

Ask Yourself These Questions

Have I ever gambled with money I needed for essential expenses like food, rent, or utilities?
Have I ever felt the need to bet more and more money to get the same level of excitement?
Have I ever tried to win back money I lost by gambling more?
Have I ever hidden my gambling activity from people close to me?
Has gambling ever caused serious problems in my relationships, work, or finances?
Have I ever felt depressed, guilty, or anxious after a gambling session?
Have I ever borrowed money or sold belongings to fund gambling?

Interpreting your answers: If you answered "yes" to two or more of the questions above, it may be worth speaking with a professional counselor or activating self-exclusion on your 7game6 account while you reflect. There is no shame in asking for help — it's the smart and responsible thing to do.

Player Protection Tools

7game6 provides a full suite of responsible gaming tools that you can access directly from your account settings at any time. These tools are designed to give you complete control over your gaming activity — no need to contact support to activate most of them.

Deposit Limits

Set daily, weekly, or monthly caps on how much you can deposit into your 7game6 account.

Loss Limits

Cap the maximum amount you can lose within a defined time period to protect your bankroll.

Session Time Limits

Set a maximum session duration and receive an alert when your time is up.

Reality Checks

Periodic pop-up reminders showing your session time and net gaming balance.

Cooling-Off Period

Take a short break of 24 hours, 3 days, or 7 days without fully closing your account.

Self-Exclusion

Permanently or temporarily block yourself from accessing 7game6 for 30, 90, 180 days, or indefinitely.

How to access these tools: Log in to your 7game6 account, navigate to Account Settings > Responsible Gaming, and select the tool you want to activate. Changes to limits that increase your exposure (e.g., raising a deposit limit) require a mandatory 7-day waiting period before they take effect.

Self-Exclusion Program

Self-exclusion is one of the most powerful tools available to players who feel they need to take a break from gambling. When you activate self-exclusion on 7game6, your account is immediately suspended — you will not be able to log in, deposit, or place bets for the duration of your chosen exclusion period.

Available Self-Exclusion Periods

  • 30 days — a short-term break to reset your habits
  • 90 days — a medium-term exclusion for more serious concerns
  • 180 days — a six-month break for players who need extended time away
  • Permanent exclusion — a lifetime ban from the 7game6 platform, which cannot be reversed

What Happens During Self-Exclusion

  • Your account is immediately locked and inaccessible
  • All pending bonuses and promotional offers are cancelled
  • You will be removed from all 7game6 marketing communications
  • Any available balance in your account will be held securely and returned to you upon verified request after the exclusion period ends (for non-permanent exclusions)
  • 7game6 will make every reasonable effort to prevent you from opening a new account during the exclusion period

Important: Self-exclusion at 7game6 applies only to the 7game6 platform. If you are struggling with problem gambling, we strongly encourage you to also contact PAGCOR to request exclusion from all PAGCOR-licensed gaming establishments and platforms in the Philippines.

Tips for Healthy, Enjoyable Play

Most players on 7game6 enjoy gaming as a fun and harmless pastime. Keeping it that way is easy when you follow a few simple guidelines. Here are our top tips for maintaining a healthy relationship with online gaming:

  1. Set a budget before you play. Decide in advance how much you're comfortable spending — think of it like a budget for a night out in BGC or a movie in SM Mall of Asia. Once that budget is gone, stop playing.
  2. Never gamble with money you can't afford to lose. Only use discretionary income for gaming. Never use money earmarked for rent, utilities, groceries, or your children's school fees.
  3. Set time limits and stick to them. Use the session timer in your 7game6 account to keep track of how long you've been playing. Taking regular breaks keeps the experience fresh and fun.
  4. Don't chase losses. If you've hit your loss limit for the day, log out and do something else. Chasing losses is one of the most common paths to problem gambling — and the house edge means the math rarely works in your favor over the long run.
  5. Keep gambling in perspective. Online casino games are entertainment, not a source of income. Treat any winnings as a bonus, not an expectation.
  6. Balance gaming with other activities. Make sure gambling doesn't crowd out time with family, friends, hobbies, or physical activity. A balanced lifestyle is the best protection against problem gambling.
  7. Never gamble when emotional. Avoid playing when you're stressed, depressed, angry, or under the influence of alcohol. Emotional states impair judgment and can lead to impulsive decisions.
  8. Use the tools available to you. Deposit limits, session timers, and reality checks on 7game6 exist for a reason — use them proactively, not just when things go wrong.

Getting Help & Support

If you or someone you know is struggling with problem gambling, please know that help is available and that reaching out is a sign of strength, not weakness. 7game6 has a dedicated responsible gaming support team available around the clock to assist players in the Philippines.

You can reach our responsible gaming team through the following channels:

  • Live Chat: Available 24/7 directly on the 7game6 platform — look for the chat icon in the bottom-right corner of any page
  • Email: [email protected] — for non-urgent responsible gaming inquiries and account limit requests
  • Account Settings: Access self-exclusion, deposit limits, and other tools directly from your 7game6 account without needing to contact support

Response Commitment: Our responsible gaming team aims to respond to all support requests within two (2) hours via live chat and within one (1) business day via email. Self-exclusion requests are processed immediately upon verification.

PAGCOR Responsible Gaming Resources

As a platform operating within the Philippine regulatory framework, 7game6 supports and encourages players to make use of the responsible gaming resources provided by PAGCOR — the Philippine Amusement and Gaming Corporation, the government body that regulates gaming activities in the Philippines.

PAGCOR has established a national responsible gaming program that includes player education, counseling referrals, and a national self-exclusion registry. Players who wish to exclude themselves from all PAGCOR-licensed gaming venues and online platforms — not just 7game6 — can apply through PAGCOR's official channels.

In addition to PAGCOR resources, Filipino players seeking professional help for gambling-related issues may also reach out to mental health professionals and counseling services available through the Department of Health (DOH) and accredited private practitioners across Metro Manila, Cebu, Davao, and other major cities in the Philippines.

Remember: Seeking help for a gambling problem is a courageous and responsible decision. 7game6 fully supports any player who chooses to take a break or seek professional assistance. Your well-being matters more than any game.