1 Introduction

7game6 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that includes how we handle the information you share with us when you sign up, deposit, play, and interact with 7game6.

This Policy applies to all personal data collected through the 7game6 website, mobile platform, customer support channels, and any other touchpoint where you interact with us. It covers players based in the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions across the archipelago.

Please read this Policy carefully. If you have questions about how 7game6 handles your personal data, our Data Protection Officer (DPO) is available to assist you — contact details are provided in Section 13.

2 Personal Data We Collect

7game6 collects the following categories of personal data from players:

2.1 Identity Data

  • Full legal name
  • Date of birth (to verify the 21+ age requirement)
  • Gender
  • Government-issued ID details (e.g., Philippine passport number, SSS/UMID number, driver's license number, PhilSys National ID)
  • Photograph or selfie (where required for KYC verification)

2.2 Contact Data

  • Email address
  • Mobile number (Philippine mobile number, e.g., Globe, Smart, DITO)
  • Residential address (barangay, city/municipality, province, ZIP code)

2.3 Financial Data

  • GCash account details (registered mobile number and name)
  • PayMaya account details
  • Bank account details (BPI, BDO, Metrobank — account name and number)
  • Transaction history (deposits, withdrawals, and wager records)

2.4 Technical Data

  • IP address and approximate geolocation
  • Device type, operating system, and browser information
  • Session logs and login timestamps
  • Cookies and similar tracking technologies (see Section 7)

2.5 Gameplay Data

  • Game history, bet amounts, and outcomes
  • Bonus and promotion usage records
  • Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)

2.6 Communications Data

  • Records of your interactions with our customer support team
  • Feedback, complaints, and survey responses
  • Email and live chat correspondence

Note: 7game6 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or regulatory authority.

3 How We Collect Your Data

7game6 collects personal data through the following means:

  • Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
  • Automated Collection: Technical data collected automatically when you access the 7game6 platform, including IP addresses, device identifiers, session data, and cookies.
  • Third-Party Sources: Identity verification data from KYC service providers; fraud detection data from anti-money laundering (AML) screening tools; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank.
  • Regulatory Sources: Information received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.

4 Purpose of Processing

7game6 processes your personal data for the following specific, legitimate purposes:

Purpose Data Used
Account registration and management Identity data, contact data
Age and identity verification (KYC) Identity data, government ID details
Processing deposits and withdrawals Financial data, identity data
Fraud prevention and AML compliance Identity data, financial data, technical data
Providing customer support Contact data, communications data
Delivering bonuses and promotions Identity data, gameplay data
Responsible gaming monitoring Gameplay data, financial data
Regulatory reporting to PAGCOR Identity data, financial data, gameplay data
Platform improvement and analytics Technical data, gameplay data (anonymized)
Marketing communications (with consent) Contact data, gameplay data

Marketing: 7game6 will only send you promotional communications if you have explicitly opted in to receive them. You may withdraw your marketing consent at any time by updating your account preferences or contacting our support team.

6 Sharing Your Personal Data

7game6 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

  • KYC and Identity Verification Providers: Third-party service providers engaged to verify your identity and age in compliance with PAGCOR and AML requirements.
  • Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your deposits and withdrawals.
  • Game Software Providers: Licensed game developers and providers whose games are available on the 7game6 platform, to the extent necessary for game delivery and fairness auditing.
  • Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulatory obligation.
  • Fraud Prevention and Security Services: Third-party providers engaged to detect and prevent fraud, money laundering, and other illegal activity on the platform.
  • Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to strict confidentiality obligations.

All third-party service providers engaged by 7game6 are contractually required to process your personal data only for the specified purpose, maintain appropriate security measures, and comply with applicable data protection laws.

7 Cookies & Tracking Technologies

7game6 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data to improve our services. The following types of cookies are used:

  • Strictly Necessary Cookies: Essential for the operation of the 7game6 platform, including maintaining your login session and ensuring platform security. These cookies cannot be disabled.
  • Functional Cookies: Remember your preferences (such as language settings and responsible gaming tool configurations) to provide a more personalized experience.
  • Analytics Cookies: Collect anonymized data about how players use the 7game6 platform, helping us identify areas for improvement. These are only set with your consent.
  • Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These are only set with your explicit consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the 7game6 platform.

8 Data Retention

7game6 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

Data Category Retention Period
Account and identity data Duration of account + 5 years after closure
Financial transaction records 10 years (AMLA requirement)
KYC verification documents Duration of account + 5 years after closure
Gameplay and betting records 5 years from date of transaction
Customer support communications 3 years from date of interaction
Marketing consent records Until consent is withdrawn + 1 year
Technical and session logs 12 months from date of collection

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with 7game6's data disposal procedures.

9 Data Security

7game6 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • TLS/SSL Encryption: All data transmitted between your device and the 7game6 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
  • Data Encryption at Rest: Sensitive personal and financial data stored on 7game6 servers is encrypted at rest using AES-256 encryption.
  • Access Controls: Access to personal data is restricted to authorized 7game6 personnel on a strict need-to-know basis, with role-based access controls enforced.
  • Regular Security Audits: 7game6 conducts regular internal and third-party security audits and penetration testing to identify and address potential vulnerabilities.
  • Incident Response: In the event of a personal data breach, 7game6 will notify affected players and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act of 2012.

Your Role in Security: While 7game6 takes every reasonable measure to protect your data, you also play an important role. Always use a strong, unique password for your 7game6 account, never share your login credentials, and log out after each session — especially when using shared devices.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 7game6:

  • Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
  • Right of Access: You have the right to request a copy of the personal data that 7game6 holds about you, along with information about how it is being processed.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 7game6.
  • Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13. 7game6 will respond to all verified data subject requests within thirty (30) calendar days of receipt.

11 Minors and Age Restriction

The 7game6 platform is strictly intended for adults aged 21 years and above, in accordance with the minimum legal age for casino-style gambling in the Philippines as prescribed under applicable PAGCOR regulations.

7game6 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and forfeit any associated balances in accordance with our Terms & Conditions and PAGCOR guidelines.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the 7game6 platform, please contact our support team immediately so that we can take appropriate action.

Age Verification: All players are required to complete identity and age verification (KYC) before withdrawals are processed. 7game6 reserves the right to request additional documentation at any time to confirm that a player meets the 21+ age requirement.

12 Changes to This Privacy Policy

7game6 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email and through a prominent notice on the platform prior to the changes taking effect.

The effective date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 7game6 protects your personal data. Your continued use of the platform following the posting of any changes constitutes your acceptance of the revised Policy.

Tip: Bookmark this page and check back whenever you receive a notification from 7game6 about Privacy Policy updates. Staying informed is the best way to understand your rights and our obligations.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 7game6, please contact our Data Protection Officer (DPO) through any of the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the chat widget on the 7game6 platform
  • Response Time: We aim to acknowledge all data privacy requests within two (2) business days and resolve them within thirty (30) calendar days

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.